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_c214360 _d214360 |
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| 005 | 20250311095319.0 | ||
| 008 | 250221b ||||| |||| 00| 0 eng d | ||
| 040 |
_aLC _cUNZA _dUNZA _eRDA |
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| 099 | _aTHESIS (MBA) MWE 2023 | ||
| 100 | _aMwewa, Monica | ||
| 245 |
_aThe effect of service quality on customer loyalty in suppermarkets at Mukuba mall in Kitwe : _ba case study of Shoprite and Game stores / _cMonica Mwewa. |
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| 260 |
_aLusaka: _bThe University of Zambia, _c2023. |
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| 300 |
_axii, 44 pages: _billustrations. |
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| 504 | _aIncludes bibliographical references. | ||
| 650 | _aBusiness intelligence | ||
| 650 | _aCustomer relations | ||
| 650 | _aCustomer loyalty | ||
| 650 | _aCustomer satisfaction. | ||
| 650 | _aMarketing | ||
| 942 | _cTHESIS | ||