| 000 | 00741 a2200217 4500 | ||
|---|---|---|---|
| 999 |
_c211168 _d211168 |
||
| 005 | 20230718143747.0 | ||
| 008 | 230711b ||||| |||| 00| 0 eng d | ||
| 020 | _a9781292064468 | ||
| 040 |
_aLC _cUNZA _eRDA |
||
| 050 |
_aHD 9980.5 _bSER 2021. |
||
| 245 |
_aService operations management / _cRobert Johnston, Michael Shulver, Nigel Slack [and 1 more.]. |
||
| 250 | _aFifth edition. | ||
| 260 |
_aHarlow : _bPearson Education Limited, _c2021. |
||
| 300 |
_axxii, 609 pages : _billustrations. |
||
| 504 | _aIncludes bibliographical references and index. | ||
| 650 |
_aService industries _xManagement. |
||
| 700 |
_aJohnston, Robert. _eauthor |
||
| 700 |
_aShulver, Michael. _eauthor |
||
| 700 |
_aSlack, Nigel. _eauthor |
||
| 942 | _cBOOK | ||