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Results of search for 'su:"Customer services"'

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	1.	Understanding customrs 1998-99 / Rosemary Phipps and Craig Simmons. by Phipps, Rosemary \| Simmons, Craig. Material type: Book; Format: print Publisher: Oxford : Buterworth-Heinemann, 1998Availability: No items available 1 2 3 4 5 Request article Add to your cart (remove)
	2.	The world of customer service / by Pattie Gibson-Odgers. by Gibson-Odgers, Pattie. Edition: 2nd ed.Material type: Book; Format: print ; Literary form: Not fiction Publisher: Mason, Ohio : Thomson/South-Western, 2008Availability: Items available for loan: Main Library [Call number: HF 5415.5 ODG 2008] (1). 1 2 3 4 5 Place hold Request article Add to your cart (remove)
	3.	Assessing financial access in Brazil / Anjali Kumar ... [et al.]. by Kumar, Anjali \| World Bank. Material type: Book; Format: print ; Literary form: Not fiction Publisher: Washington, D.C. : World Bank, c2005Availability: Items available for loan: Main Library [Call number: WB HG2884 ASS 2005] (1). 1 2 3 4 5 Place hold Request article Add to your cart (remove)
	4.	The hidden power of your customers : four keys to growing your business through existing customers/ Becky Carroll by Carroll, Becky. Material type: Book; Format: print ; Literary form: Not fiction Publisher: Hoboken, N.J. : Wiley, 2011Availability: Items available for loan: Main Library [Call number: HF 5415.5 CAR 2011] (1). 1 2 3 4 5 Place hold Request article Add to your cart (remove)
	5.	Service management and marketing customer management in service competeition / Christian Gronroos. by Gronroos, Christian. Edition: 3rd ed.Material type: Book; Format: print ; Literary form: Not fiction Publisher: West Sussex: John Wiley & Sons, 2007Availability: Items available for loan: Main Library [Call number: HD 9980.5 GRO 2007] (4). 1 2 3 4 5 Place hold Request article Add to your cart (remove)
	6.	Leading the customer experience : inspirational service leadership / Sarah Cook. by Cook, Sarah [author]. Publisher: Surrey : Gower, 2015Availability: Items available for loan: Main Library [Call number: HF 541.5 COO 2015.] (1). 1 2 3 4 5 Place hold Request article Add to your cart (remove)
	7.	No cover image available An assessment of the effect of service quality (SQ) on customer satisfaction(CS) in mobile service delivery : a case of airtel Zambia / Daniel K Tembo. by Tembo, Daniel K. Material type: Book; Format: print ; Literary form: Not fiction Publisher: Lusaka : The University of Zambia, 2021Availability: Items available for reference: Main Library [Call number: THESIS (MBA) TEM 2021] (1). 1 2 3 4 5 Request article Add to your cart (remove)
	8.	No cover image available Assessment of customer retention at hostels board of management (hbom) for Longacres lodge in Lusaka, Zambia / Mirriam Nyasulu by Nyasulu, Mirriam. Material type: Book; Format: print ; Literary form: Not fiction Publisher: Lusaka : The University of Zambia, 2020Online access: Click here to access online Availability: Items available for reference: Main Library [Call number: THESIS (MBA) NYA 2020] (1). 1 2 3 4 5 Request article Add to your cart (remove)
	9.	Supply chain management : strategy, planning and operation / Sunil Chopra. by Chopra, Sunil [author]. Edition: Seventh edition. Publisher: New York : Pearson Education, 2020Availability: Items available for loan: Main Library [Call number: HF 5415.13 CHO 2019] (1). 1 2 3 4 5 Place hold Request article Add to your cart (remove)
	10.	No cover image available Effect of service quality on customer satistifaction : a case of ZANACO Bank / Chrislay Michelo Muchimba by Muchimba, Chrislay Michelo. Material type: Book; Format: print ; Literary form: Not fiction Publisher: Lusaka : The University of Zambia, 2024Availability: Items available for loan: Main Library [Call number: THESIS (MBA) MUC 2024] (1). 1 2 3 4 5 Place hold Request article Add to your cart (remove)
	11.	No cover image available Enhancing sales volume through marketing strategies : a case of the Cropchem brand / Bertha Tembo. by Tembo, Bertha. Material type: Book; Format: print ; Literary form: Not fiction Publisher: Lusaka : The University of Zambia, 2024Availability: Items available for loan: Main Library [Call number: THESIS (MSC) TEM 2024] (1). 1 2 3 4 5 Place hold Request article Add to your cart (remove)
	12.	No cover image available Customer involvement in new product development (NPD) towards enhancing customer satisfaction: a case of Zambia national building society / Matildah Nachiweza. by Nachiweza, Matildah. Material type: Book; Format: print ; Literary form: Not fiction Publisher: Lusaka: The University of Zambia, 2023Availability: Items available for loan: Main Library [Call number: THESIS (MSC) NAC 2023] (1). 1 2 3 4 5 Place hold Request article Add to your cart (remove)