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Results of search for 'su:"Customer relations-Management."'

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	1.	The hidden power of your customers : four keys to growing your business through existing customers/ Becky Carroll by Carroll, Becky. Material type: Book; Format: print ; Literary form: Not fiction Publisher: Hoboken, N.J. : Wiley, 2011Availability: Items available for loan: Main Library [Call number: HF 5415.5 CAR 2011] (1). Place hold Request article Add to your cart (remove)
	2.	The customer differential : the complete guide to implementing customer relationship management / Melinda Nykamp. by Nykamp, Melinda. Material type: Book; Format: print ; Literary form: Not fiction Publisher: New York : AMACOM, 2001Availability: Items available for loan: Main Library [Call number: HF 5415.5 NYK 2001.] (1). Place hold Request article Add to your cart (remove)
	3.	Managing Customer Relationships : a strategic framework / Don Peppers and Martha Rogers by Peppers, Don [author] \| Rogers,Martha [author]. Edition: Second edition Publisher: New Jersey : Wiley, 2011Availability: Items available for loan: Main Library [Call number: HF 5415.5 PEP 2011] (1). Place hold Request article Add to your cart (remove)
	4.	No cover image available An assessment of the effect of service quality (SQ) on customer satisfaction(CS) in mobile service delivery : a case of airtel Zambia / Daniel K Tembo. by Tembo, Daniel K. Material type: Book; Format: print ; Literary form: Not fiction Publisher: Lusaka : The University of Zambia, 2021Availability: Items available for reference: Main Library [Call number: THESIS (MBA) TEM 2021] (1). Request article Add to your cart (remove)
	5.	No cover image available Examining the role of organisational learning in customer relations management : a case study of microfinance institutions in the central business district of Lusaka, Zambia / Arnold Dzimiri. by Dzimiri, Arnold. Material type: Book; Format: print ; Literary form: Not fiction Publisher: Lusaka: The University of Zambia, 2023Online access: Click here to access online Availability: Items available for loan: Main Library [Call number: THESIS (MBA) DZI 2023] (1). Place hold Request article Add to your cart (remove)