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Front offfice : procedures, social skills and mangement / Peter Abbott and Sue Lewry.

By: Abbott, Peter.
Contributor(s): Lewry, Sue, jt. aut [Lewry, Sue, jt. aut.].
Material type: materialTypeLabelBookPublisher: Oxford : Butterworth-Heinemann, 1991ISBN: 0750600241.Subject(s): Hotel front desk personnel | Hotel management | Hotel clerks
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Includes index

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