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Program evaluation and performance measurement : an introduction to practice / James C. McDavid, Irene Huse and Laura R. L. Hawthorn.

by McDavid, James C | Huse, Irene | Hawthorn, Laura R. L.

Edition: 2nd ed.Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Los Angeles : SAGE, 2013Availability: Items available for loan: Main Library [Call number: HD 58.9 MCD 2013] (1).

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Impact of operational execellence on organisational performance : a case study of First National Bank Zambia / Timothy Laban Chipwatanga.

by Chipwatanga, Timothy Laban.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Lusaka : The University of Zambia, 2019Online access: Click here to access online Availability: Items available for reference: Main Library [Call number: THESIS (MBA) CHI 2019] (1).

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