Abbott, Peter <br/><br/>
Front offfice :  procedures, social skills and mangement / 
Peter Abbott and Sue Lewry. 
 - Oxford :  Butterworth-Heinemann,  1991. 
<br/><br/>Includes index 
<br/><br/><label>ISBN: </label>0750600241 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Hotel front desk personnel<br/>Hotel management<br/>Hotel clerks
<br/><br/><label>LC Class. No.: </label>TX911.3.F75  / Abb 1991