Improving quality and performance :  concepts, programs and techniques / 
edited by Patricia Schroeder. 
 - 1st ed. 
 - St.Louis :  Mosby,  1994. 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>0801670039 
<br/><br/><label>LCCN: </label>932547 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management<br/>Nursing -- Quality control--Nursing -- Quality control<br/>Medical care -- Quality control--Medical care -- Quality control
<br/><br/><label>LC Class. No.: </label>RT85.5  / Imp1994