Gilpin, R. Dawn <br/><br/>
Crisis Management in a Complex World/ 
byDawn R. Gilpin and Priscilla J. Murphy 
 - Oxford University Press : 2008. 
<br/><br/><label>ISBN: </label>9780199869930 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Organization Learning<br/>Crisis Management
<br/><br/><label>LC Class. No.: </label>http://www.oxfordscholarship.com/view/10.1093/acprof:oso/9780195328721.001.0001/acprof-9780195328721?rskey=CVrD6E&result=86