Thill, John V. Excellence in business communication / John V. Thill and Courtland L. Bovee. - 11th ed. - Upper Saddle River : ill. - xi, 630p. Includes index. ISBN: 9781292060705 Subjects--Topical Terms: Business communication - United States - Case studies. LC Class. No.: HF 5718.2.U6 THI 2015