The Satisfaction of clients in accessing high cost health services at mansa general hospital/
Chewe Nayame.
- Lusaka: University of Zambia , School of Medicine, 2014.
- xiv,94p.: ill.
A study submitted in partial fullfilment of the requirements for the award of a Bachelor of Science Degree in Nursing.
Includes bibliographical references.
The purpose of the study was to determine how satisfied the clients were with high cost services at Mansa General Hospital. The reason for conducting the study was that despite the revision of the high cost fees from K80 to K120 the number of clients accessing the services continued to increase. There was need to find out how satisfied the clients were with the services.
Medicine--Practice--Quality control. Quality Assurance, Health Care. Medicine--Practice--Quality control.