Nyirenda, Lawrence

An investigation of user satisfaction and perception of service quality of library services in the COVID-19 era : case study of Copperblet university library and Mukuba university library / Lawrence Nyirenda. - Lusaka: The University of Zambia, 2024. - xiii, 80 pages: illustrations.

Includes bibliographical references.


Libraries--Information technology
COVID-19 pandemic--Library services
Library services--COVID-19 pandemic