Machila, Chrisencia <br/><br/>
The effect of electronic-business on customer satisfaction on the Zambian banking system:  a case study of first national bank in Lusaka district/ 
Chrisencia Machila.  
 - Lusaka:  The University of Zambia,  2022. 
 - xiii,74 pages:  illustrations. 
<br/><br/>Includes bibliographical references. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>E-business--Customer satisfaction.<br/>Electronic commerce