Mumbati, Cheryl Chungu <br/><br/>
Strategies for improving service delivery at the road transport and safety agency (RATSA) / 
Cheryl Chungu Mumbati 
 - Lusaka :  The University  of Zambia,  2024. 
 - xiii, 68 pages :  illustrations. 
<br/><br/>Includes bibliographical references 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Service delivery strategies<br/>Service delivery--RTSA<br/>Service delivery--Public sector