Sharma, Sunil. <br/><br/>
Total quality management :  concepts, strategy and implementation for operational excellence / 
Sunil Sharma, Professor, Faculty of Management Studies, University of Delhi. 
 - New Delhi :  SAGE,  2018. 
 - xxxiii, 436 pages [and other various pages] :  illustrations. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9789351502814 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management.
<br/><br/><label>LC Class. No.: </label>HD 62 .15  / SHA 2018.