Jeston, John C. Beyond Business Process Improvement, on to Business Transformation: A Managers Guide/ by John C. Jeston - Tampa: Maghan-Kiffer Press, 2009 - 172 p. : ill. Includes bibliographical references and index ISBN: 139780929652283 Subjects--Topical Terms: ManagementLeadershipStrategic Planning LC Class. No.: HD 58.87 JES 2009