Organizations and clients; essays in the sociology of service. Edited by William R. Rosengren [and] Mark Lefton. With essays by Charles E. Bidwell [and others]

Contributor(s):

Material type:

TextSeries: Merrill sociology seriesPublication details: Columbus, Ohio, Merrill [1970]ISBN:

0675093147

Subject(s):

DDC classification:

301.18/3

LOC classification:

HM131 .O7

Contents:

How are clients integrated into service organizations? By T. Parsons.--Client characteristics and structural outcomes, by M. Lefton.--Students and schools: some observations on client trust in client-serving organizations, by C. E. Bidwell.--Dominant professions, bureaucracy, and client services, by E. Freidson.--Members as resources in voluntary organizations, by C. Perrow.--The careers of clients and organizations, by W. R. Rosengren.--Towards the theory and practice of coordination between formal organizations, by E. Litwak and J. Rothman.--Rigging the market for public goods, by N. Long.--The social economics of membership, by W. R. Rosengren.

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Material originally developed for presentation at a symposium on clients and organizations, held at the University of Rhode Island, Kingston, June 1968.

Includes bibliographical references.

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