Unmasking the social engineer : the human element of security / Christopher Hadnagy, Dr. Paul Ekman.
By: Hadnagy, Christopher.
Contributor(s): Ekman, Paul | Kelly, Paul F.
Material type:
Item type | Current location | Call number | Copy number | Status | Date due | Barcode |
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Kitwe Library On Shelf | HM 668 HAD 2014 (Browse shelf) | 1 | Available | 33729005024778 |
Includes index.
I. Building the foundation -- 1. What is nonverbal communication? -- Different aspects of nonverbal communication -- Kinesics -- Proxemics -- Touch -- eye contact -- Olfactics -- Adornment -- How to use this information -- 2. What is social engineering? -- Information gathering -- Pretexting -- Elicitation -- Rapport -- Influence/manipulation -- Framing -- Nonverbal communications -- The three basic forms of social engineering -- Become phishers of men -- When the phone is more dangerous than malware -- I am not the social engineer you are looking for -- Using social engineering skills -- The good -- The bad -- The ugly -- II. Decoding the language of the body -- 3. Understanding the language of the hands -- Communicating with your hands -- Origin -- Coding -- Usage -- High-confidence and stress hand displays -- Getting a handle on the hands -- 4. The torso, legs, and feet -- Legs and feet -- Torso and arms -- 5. The science behind the face -- Just the FACS -- What is a truth wizard? -- Emotions versus feelings -- Fear -- Surprise -- Sadness -- Contempt -- Disgust -- Anger -- Happiness -- Perfect practice makes perfect -- 6. Understanding nonverbal displays of comfort and discomfort -- Neck and face pacifying -- Mouth covers -- Lips -- Eye blocking -- Self-comforting and head tilts -- III. Deciphering the science -- 7. The human emotional processor -- Introducing the amygdala -- How the amygdala processes information -- Hijacking the amygdala -- Human see, human do -- Reading other people's expressions -- Your own emotional content -- Nonverbal social proof -- Using amygdala hijacking as asocial engineer -- 8. The nonverbal side of elicitation -- Artificial time constraints -- Sympathy/assistance themes -- Ego suspension -- Ask how, when, and why questions -- Conversational signals -- Inner brow raiser -- Outer brow raiser -- Brow lowerer -- Conversational signals of emotions -- Breaking down conversational signals -- Batons -- Underliner -- Punctuation -- Question mark -- Word search -- Nonverbal conversational signals -- Conversational signals as a social engineer -- IV. Putting it all together -- 9. Nonverbal communication and the social engineer human being -- Applying this information as a professional social engineer -- Using this book to defend -- Becoming a critical thinker.
Offers advice for understanding nonverbal communication and recognizing how would be "human hackers" use nonverbal communication and other techniques to gain trust.
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