University of Zambia Logo University Of Zambia Online Public Access Catalogue

Normal view MARC view ISBD view

Unmasking the social engineer : the human element of security / Christopher Hadnagy, Dr. Paul Ekman.

By: Hadnagy, Christopher.
Contributor(s): Ekman, Paul | Kelly, Paul F.
Material type: materialTypeLabelBookPublisher: Indianapolis, Indiana : Wiley, [2014]Description: xxxi, 224 pages : illustrations.Content type: text Media type: unmediated Carrier type: volumeISBN: 9781118608579.Subject(s): Social engineering | Body language | Manipulative behavior | Kinesics | Body language | Manipulative behavior | Social engineering | Manipulation
Contents:
I. Building the foundation -- 1. What is nonverbal communication? -- Different aspects of nonverbal communication -- Kinesics -- Proxemics -- Touch -- eye contact -- Olfactics -- Adornment -- How to use this information -- 2. What is social engineering? -- Information gathering -- Pretexting -- Elicitation -- Rapport -- Influence/manipulation -- Framing -- Nonverbal communications -- The three basic forms of social engineering -- Become phishers of men -- When the phone is more dangerous than malware -- I am not the social engineer you are looking for -- Using social engineering skills -- The good -- The bad -- The ugly -- II. Decoding the language of the body -- 3. Understanding the language of the hands -- Communicating with your hands -- Origin -- Coding -- Usage -- High-confidence and stress hand displays -- Getting a handle on the hands -- 4. The torso, legs, and feet -- Legs and feet -- Torso and arms -- 5. The science behind the face -- Just the FACS -- What is a truth wizard? -- Emotions versus feelings -- Fear -- Surprise -- Sadness -- Contempt -- Disgust -- Anger -- Happiness -- Perfect practice makes perfect -- 6. Understanding nonverbal displays of comfort and discomfort -- Neck and face pacifying -- Mouth covers -- Lips -- Eye blocking -- Self-comforting and head tilts -- III. Deciphering the science -- 7. The human emotional processor -- Introducing the amygdala -- How the amygdala processes information -- Hijacking the amygdala -- Human see, human do -- Reading other people's expressions -- Your own emotional content -- Nonverbal social proof -- Using amygdala hijacking as asocial engineer -- 8. The nonverbal side of elicitation -- Artificial time constraints -- Sympathy/assistance themes -- Ego suspension -- Ask how, when, and why questions -- Conversational signals -- Inner brow raiser -- Outer brow raiser -- Brow lowerer -- Conversational signals of emotions -- Breaking down conversational signals -- Batons -- Underliner -- Punctuation -- Question mark -- Word search -- Nonverbal conversational signals -- Conversational signals as a social engineer -- IV. Putting it all together -- 9. Nonverbal communication and the social engineer human being -- Applying this information as a professional social engineer -- Using this book to defend -- Becoming a critical thinker.
Summary: Offers advice for understanding nonverbal communication and recognizing how would be "human hackers" use nonverbal communication and other techniques to gain trust.
Tags from this library: No tags from this library for this title. Log in to add tags.
    average rating: 0.0 (0 votes)
Item type Current location Call number Copy number Status Date due Barcode
Book Book Kitwe Library
On Shelf
HM 668 HAD 2014 (Browse shelf) 1 Available 33729005024778

Includes index.

I. Building the foundation -- 1. What is nonverbal communication? -- Different aspects of nonverbal communication -- Kinesics -- Proxemics -- Touch -- eye contact -- Olfactics -- Adornment -- How to use this information -- 2. What is social engineering? -- Information gathering -- Pretexting -- Elicitation -- Rapport -- Influence/manipulation -- Framing -- Nonverbal communications -- The three basic forms of social engineering -- Become phishers of men -- When the phone is more dangerous than malware -- I am not the social engineer you are looking for -- Using social engineering skills -- The good -- The bad -- The ugly -- II. Decoding the language of the body -- 3. Understanding the language of the hands -- Communicating with your hands -- Origin -- Coding -- Usage -- High-confidence and stress hand displays -- Getting a handle on the hands -- 4. The torso, legs, and feet -- Legs and feet -- Torso and arms -- 5. The science behind the face -- Just the FACS -- What is a truth wizard? -- Emotions versus feelings -- Fear -- Surprise -- Sadness -- Contempt -- Disgust -- Anger -- Happiness -- Perfect practice makes perfect -- 6. Understanding nonverbal displays of comfort and discomfort -- Neck and face pacifying -- Mouth covers -- Lips -- Eye blocking -- Self-comforting and head tilts -- III. Deciphering the science -- 7. The human emotional processor -- Introducing the amygdala -- How the amygdala processes information -- Hijacking the amygdala -- Human see, human do -- Reading other people's expressions -- Your own emotional content -- Nonverbal social proof -- Using amygdala hijacking as asocial engineer -- 8. The nonverbal side of elicitation -- Artificial time constraints -- Sympathy/assistance themes -- Ego suspension -- Ask how, when, and why questions -- Conversational signals -- Inner brow raiser -- Outer brow raiser -- Brow lowerer -- Conversational signals of emotions -- Breaking down conversational signals -- Batons -- Underliner -- Punctuation -- Question mark -- Word search -- Nonverbal conversational signals -- Conversational signals as a social engineer -- IV. Putting it all together -- 9. Nonverbal communication and the social engineer human being -- Applying this information as a professional social engineer -- Using this book to defend -- Becoming a critical thinker.

Offers advice for understanding nonverbal communication and recognizing how would be "human hackers" use nonverbal communication and other techniques to gain trust.

There are no comments for this item.

Log in to your account to post a comment.