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An evaluative study of customer relations service at the university teaching hospital/ Stella Chanda Chisunka.

By:

Chisunka, Stella Chanda

Material type:

TextPublication details: Lusaka; University of Zambia , School of Medicine, 1996.Description: x,102p : illSubject(s):

Dissertation note: A study submitted in partial fullfilment of the requirements for the award of a Bachelor of Science Degree in Nursing. Summary: Purpose of this study was to determine the effectiveness and efficiency of customer relations service at the UTH.

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A study submitted in partial fullfilment of the requirements for the award of a Bachelor of Science Degree in Nursing.

Includes bibliographical references.

Purpose of this study was to determine the effectiveness and efficiency of customer relations service at the UTH.

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