University Of Zambia Online Public Access Catalogue
An evaluative study of customer relations service at the university teaching hospital/ Stella Chanda Chisunka.
By: Chisunka, Stella Chanda.
Material type:
BookPublisher: Lusaka; University of Zambia , School of Medicine, 1996Description: x,102p : ill.Subject(s): Patient Satisfaction --Hospitals --Zambia | Quality Assurance, Health Care --methods --Zambia | Patient satisfactionDissertation note: A study submitted in partial fullfilment of the requirements for the award of a Bachelor of Science Degree in Nursing. Summary: Purpose of this study was to determine the effectiveness and efficiency of customer relations service at the UTH.
| Item type | Current location | Call number | Copy number | Status | Date due | Barcode |
|---|---|---|---|---|---|---|
Student projects
|
Medical Library Special collections | SPR MED CHI 1996. (Browse shelf) | 1 | Available | DNS 0058 |
A study submitted in partial fullfilment of the requirements for the award of a Bachelor of Science Degree in Nursing.
Includes bibliographical references.
Purpose of this study was to determine the effectiveness and efficiency of customer relations service at the UTH.
There are no comments for this item.