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The effect of customer service representatives on competitive advantage at multichoice Zambia/ Osia Zulu.

By: Zulu, Osia.
Material type: materialTypeLabelBookPublisher: Lusaka: The University of Zambia, 2023Description: x, 57 pages: illustrations.Subject(s): Customer relations | Customer services | Customer services -- Management | Customer loyalty | Banks and banking -- Customer services -- United States
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Item type Current location Call number Copy number Status Date due Barcode
Thesis and Dissertations Thesis and Dissertations Main Library
Special collections 		THESIS (MBA) ZUL 2023 (Browse shelf) C.1 Available 33729006798735

Master of Business Administration.

Includes bibliographical reference and index.

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