University Of Zambia Online Public Access Catalogue
The effect of service quality on customer loyalty in suppermarkets at Mukuba mall in Kitwe : a case study of Shoprite and Game stores / Monica Mwewa.
By: Mwewa, Monica.
Material type:
BookPublisher: Lusaka: The University of Zambia, 2023Description: xii, 44 pages: illustrations.Subject(s): Business intelligence | Customer relations | Customer loyalty | Customer satisfaction | Marketing
| Item type | Current location | Call number | Copy number | Status | Date due | Barcode |
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Thesis and Dissertations
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Main Library Special collections | THESIS (MBA) MWE 2023 (Browse shelf) | C.1 | Available | 33729005411744 |
Includes bibliographical references.
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