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The effect of electronic-business on customer satisfaction on the Zambian banking system: a case study of first national bank in Lusaka district/ Chrisencia Machila.

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BookPublisher: Lusaka: The University of Zambia, 2022Description: xiii,74 pages: illustrations.Subject(s): E-business -- Customer satisfaction | Electronic commerce

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Item type	Current location	Call number	Copy number	Status	Date due	Barcode
Thesis and Dissertations	Main Library Special collections	THESIS (MBA) MAC 2022 (Browse shelf)	C.1	Available		33729005449322

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Previous	THESIS (MBA) LUN 2017. Leadership development's contribution on staff performance:	THESIS (MBA) LUN 2022. Mitigation of employee turnover intention in the fast moving consumer goods (FMCGS) industry :	THESIS (MBA) LUN 2024. Remodelling a company's marketing strategy to increase revenue:	THESIS (MBA) MAC 2022 The effect of electronic-business on customer satisfaction on the Zambian banking system:	THESIS (MBA) MAC 2023 An assessment of the effects of pay rise on the work performance of civil servants at the Ministry of home affairs and Internal Security headquarters /	THESIS (MBA) MAK 2023 An assessment of the efficiency of information technology systems on border management of freight transport clearing in real time :	THESIS (MBA) MAK 2023. Investigating the factors associated with continued urban poverty in Zambia :	Next

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