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The effect of electronic-business on customer satisfaction on the Zambian banking system: a case study of first national bank in Lusaka district/ Chrisencia Machila.

By: Machila, Chrisencia.
Material type: materialTypeLabelBookPublisher: Lusaka: The University of Zambia, 2022Description: xiii,74 pages: illustrations.Subject(s): E-business -- Customer satisfaction | Electronic commerce
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Thesis and Dissertations Thesis and Dissertations Main Library
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THESIS (MBA) MAC 2022 (Browse shelf) C.1 Available 33729005449322

Includes bibliographical references.

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