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A study of the effect of digitalization on customer satisfaction : a case of standard chartered bank Zambia /

By: Chibwe, Chungu.
Material type: materialTypeLabelBookPublisher: Lusaka : The University of Zambia, 2024Description: xiv, 120 pages : illustrations.Subject(s): Banks and banking -- Technological innovations | Financial services industry -- Technological innovations
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Includes bibliographical references.

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