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An analysis of digital platforms on customer satisfaction in the service industry: a case study of ZESCO, Lusaka district/ Sharon Mawini Kalenga.

By: Kalenga, Sharon Mawini.
Material type: materialTypeLabelBookPublisher: Lusaka: The University of Zambia, 2022Description: x, 56 pages: illustrations.Subject(s): Digitization | Digital platforms -- Customer satisfaction | Customer satisfaction -- Digital platforms | Digital channels
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Item type Current location Call number Copy number Status Date due Barcode
Thesis and Dissertations Thesis and Dissertations Main Library
Special collections 		THESIS (MBA) KAL 2022 (Browse shelf) C.1 Available 33729005429688

Thesis of Masters in Business Administration.

Includes bibliographical references.

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