University Of Zambia Online Public Access Catalogue
Assessement of customer retention at hostels board of management (HBOM) for longacres lodge in Lusaka, Zambia / Mirriam Nyasulu.
By: Nyasulu, Mirriam.
Material type:
BookPublisher: Lusaka : The University of Zambia, 2020Description: xiii, 70 pages: illustrations.Subject(s): Customer retention -- Hospitality industry | Hospitality industry -- Personnel management | Hospitality industry | Customer relations | International relationsOnline resources: Click here to access online
| Item type | Current location | Collection | Call number | URL | Copy number | Status | Date due | Barcode |
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Thesis and Dissertations
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Main Library Special collections | Reference | THESIS (MBA) NYA 2020. (Browse shelf) | http://dspace.unza.zm/handle/123456789/6642 | C.1 | Not for loan (Restricted Access) | 33729005423103 |
Includes bibliographical references
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