An anlysis of the effect of online banking on customer satisfaction in commercial bank based on the TRA model : a case study Stanbic Lusaka main branch / Jones Kampinda Sambaombe.
By: Sambaombe, Jones Kampinda.
Material type:
BookPublisher: Lusaka : The University of Zambia, 2022Description: xiii, 52 pages : illustrations.Subject(s): Internet banking -- Customer Satisfaction | Online banking -- Customer satisfactionOnline resources: Click here to access online
| Item type | Current location | Collection | Call number | URL | Copy number | Status | Date due | Barcode |
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Thesis and Dissertations
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Main Library Special collections | Reference | THESIS (MBA) SAM 2022 (Browse shelf) | http://dspace.unza.zm/handle/123456789/5800 | C.1 | Not for loan (Restricted Access) | 33729005435800 |
Includes bibliographical references
University Of Zambia Online Public Access Catalogue

Thesis and Dissertations
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