University Of Zambia Online Public Access Catalogue
Training for quality
Material type:
BookPublisher: Emerald ISSN: 0968-4875.Subject(s): -- Management science and operationOnline resources: Click here to access online Summary: Considers the relationships between ISO 9000, TQM and business performance. Argues that the correlation between ISO 9000 and success is still weak, and that many organizations still have difficulty reconciling the apparent conflict between the “compliance” philosophy of ISO 9000, and the strong innovative demands of TQM
| Item type | Current location | Call number | URL | Status | Date due | Barcode |
|---|---|---|---|---|---|---|
Electronic Resource
|
Main Library | https://www.emerald.com/insight/publication/issn/0968-4875 (Browse shelf) | https://www.emerald.com/insight/publication/issn/0968-4875 | Available |
Considers the relationships between ISO 9000, TQM and business performance. Argues that the correlation between ISO 9000 and success is still weak, and that many organizations still have difficulty reconciling the apparent conflict between the “compliance” philosophy of ISO 9000, and the strong innovative demands of TQM
There are no comments for this item.