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Business Process Management Journal

Material type: materialTypeLabelBookPublisher: Emerald ISSN: 1463-7154.Subject(s): Business process managementOnline resources: Click here to access online Summary: The aim of this study is to empirically test the relationship between supply chain performance and organizational performance mediated by customer satisfaction.
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The aim of this study is to empirically test the relationship between supply chain performance and organizational performance mediated by customer satisfaction.

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