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Assessment of customer retention at hostels board of management (hbom) for Longacres lodge in Lusaka, Zambia / Mirriam Nyasulu

By: Nyasulu, Mirriam.
Material type: materialTypeLabelBookPublisher: Lusaka : The University of Zambia, 2020Description: xiii, 71 pages : illustrations.Subject(s): Consumer satisfaction | Customer loyalty | Customer servicesOnline resources: Click here to access online
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Item type Current location Collection Call number URL Copy number Status Date due Barcode
Thesis and Dissertations Thesis and Dissertations Main Library
Special collections 		Non-fiction THESIS (MBA) NYA 2020 (Browse shelf) http://dspace.unza.zm/handle/123456789/6642 C.1 Not for loan (Restricted Access) 33729005428748

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