Service quality and customer satisfaction among small payers : critical analysis of Zambia revenue authority , Lusaka / Joseph Luombe Batala.
By: Batala, Joseph Luombe.
Material type:
BookPublisher: Lusaka : The University of Zambia, 2018Description: xvi, 100 pages : illustrations.Subject(s): Taxation -- Zambia | Tax administration and procedure | Income tax -- Law and legislation -- Zambia
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Thesis and Dissertations
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Main Library Special collections | Non-fiction | THESIS (MBA) BAT 2018 (Browse shelf) | C.1 | Not for loan (Restricted Access) | 3372005429266 |
Includes bibliographical references.
University Of Zambia Online Public Access Catalogue

Thesis and Dissertations
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