University Of Zambia Online Public Access Catalogue
Keeping customers edited by John, J. Sviokla and Benson P. S Shapiro
By: Edited by John J. Sviokla and Benson Shapiro.
Contributor(s): John J. Sviokla and Benson P. Shapiro.
Material type:
BookSeries: The havard business reveiw book series. Publisher: [London] Havard business Review 1993Description: xx, 384p. :ill.ISBN: 0875843336.Subject(s): Customer service-United States
| Item type | Current location | Call number | Copy number | Status | Date due | Barcode |
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Livingstone Library On Shelf | HF 5415.5 KEE 1993 (Browse shelf) | 1 | Available | 33729004970542 |
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| HF 1416 WAL 1997 Export management/ | HF 1416 WAL 1997 Export management/ | HF 5415 MIC 1989 study guide to accompany marketing | HF 5415.5 KEE 1993 Keeping customers | HF 5437 LYS 2012 Purchasing and supply chain management / | HF 5437 LYS 2012 Purchasing and supply chain management / | HF 5437 LYS 2012 Purchasing and supply chain management / |
Includes index
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