The customer differential : the complete guide to implementing customer relationship management / Melinda Nykamp.
Material type:
TextPublication details: New York : AMACOM, 2001.Description: x, 212 p. : illISBN: - 081440622-X
- HF 5415.5 NYK 2001.
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Main Library On Shelf | HF 5415.5 NYK 2001. (Browse shelf(Opens below)) | 1 | Available | 33729005281261 |
Includes index.
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