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Service management and marketing customer management in service competeition / Christian Gronroos.
Material type:
TextPublication details: West Sussex: John Wiley & Sons, 2007Edition: 3rd edDescription: x, 483p.: illISBN: - 9780470028629
- HD 9980.5 GRO 2007
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Main Library On Shelf | HD 9980.5 GRO 2007 (Browse shelf(Opens below)) | 1 | Available | 33729005285510 | |||||||||||||
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Main Library On Shelf | HD 9980.5 GRO 2007 (Browse shelf(Opens below)) | 2 | Available | 33729005285445 | |||||||||||||
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Main Library On Shelf | HD 9980.5 GRO 2007 (Browse shelf(Opens below)) | 3 | Available | 33729005285437 | |||||||||||||
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Main Library On Shelf | HD 9980.5 GRO 2007 (Browse shelf(Opens below)) | 4 | Available | 33729005285502 |
Includes bibliographical references and index.
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