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A guide to help desk concepts/ Donna Knapp

By: Material type: TextPublication details: Boston : Thompson Course Technology, 2003.Edition: 2nd edDescription: xvi, 351p. : illISBN:
  • 0619159464
Subject(s): LOC classification:
  • HF 5415.5 KNA 2003
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Holdings
Cover image Item type Current library Home library Collection Shelving location Call number Materials specified Vol info URL Copy number Status Notes Date due Barcode Item holds Item hold queue priority Course reserves
Book Main Library On Shelf HF 5415.5 KNA 2003 (Browse shelf(Opens below)) 2 Available 33729005255109
Book Main Library On Shelf HF 5415.5 KNA 2003 (Browse shelf(Opens below)) 3 Available 33729005255166
Book Main Library On Shelf HF 5415.5 KNA 2003 (Browse shelf(Opens below)) 4 Available 33729005255224
Book Main Library On Shelf HF 5415.5 KNA 2003 (Browse shelf(Opens below)) 5 Available 33729005254862
Book Main Library On Shelf HF 5415.5 KNA 2003 (Browse shelf(Opens below)) 6 Available 33729005254920
Book Main Library On Shelf HF 5415.5 KNA 2003 (Browse shelf(Opens below)) 7 Available 33729005254987
Book Main Library On Shelf HF 5415.5 KNA 2003 (Browse shelf(Opens below)) 8 Available 33729005254003
Book Main Library On Shelf HF 5415.5 KNA 2003 (Browse shelf(Opens below)) 9 Available 33729005253948
Book Main Library On Shelf HF 5415.5 KNA 2003 (Browse shelf(Opens below)) 10 Available 33729005254037

Includes index

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