University Of Zambia Online Public Access Catalogue
The world of customer service / by Pattie Gibson-Odgers.
By: Gibson-Odgers, Pattie.
Material type:
BookPublisher: Mason, Ohio : Thomson/South-Western, 2008Edition: 2nd ed.Description: x, 224 p. : ill.ISBN: 9780538730464.Subject(s): Customer services
| Item type | Current location | Call number | Copy number | Status | Date due | Barcode |
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Book
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Main Library On Shelf | HF 5415.5 ODG 2008 (Browse shelf) | 1 | Available | 33729005255208 |
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| HF 5415.5 KNA 2003 A guide to help desk concepts/ | HF 5415.5 KNA 2003 A guide to help desk concepts/ | HF 5415.5 NYK 2001. The customer differential : | HF 5415.5 ODG 2008 The world of customer service / | HF 5415.5 PEP 2011 Managing Customer Relationships : | HF 5415.55 BLA 2001 Customer equity : | HF 5415.7 BAL 2004 Business logistics/supply chain management: |
Includes bibliographical references and index.
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