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The world of customer service / by Pattie Gibson-Odgers.

By: Gibson-Odgers, Pattie.
Material type: materialTypeLabelBookPublisher: Mason, Ohio : Thomson/South-Western, 2008Edition: 2nd ed.Description: x, 224 p. : ill.ISBN: 9780538730464.Subject(s): Customer services
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HF 5415.5 ODG 2008 (Browse shelf) 1 Available 33729005255208

Includes bibliographical references and index.

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