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Service management:
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Service management: operations, strategy, and information technology /
James A. Fitzsimmons and Mona J. Fitzsimmons
By:
Fitzsimmons, James A
.
Contributor(s):
Fitzsimmons, Mona J
.
Material type:
Book
Edition:
4th ed
.
Description:
xx, 587p
.
ISBN:
0072823739.
Subject(s):
Service industries -- Management -- Service industries -- Management
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Book
Main Library
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HD 9980.5 FIT 2004 (
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)
1
Available
33729005827907
Book
Main Library
On Shelf
HD 9980.5 FIT 2004 (
Browse shelf
)
2
Available
33729005827964
Book
Main Library
On Shelf
HD 9980.5 FIT 2004 (
Browse shelf
)
3
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33729005828012
Book
Main Library
On Shelf
HD 9980.5 FIT 2004 (
Browse shelf
)
4
Available
33729005828020
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