University Of Zambia Online Public Access Catalogue
Service management: operations, strategy, and information technology / James A. Fitzsimmons and Mona J. Fitzsimmons
By: Fitzsimmons, James A.
Contributor(s): Fitzsimmons, Mona J.
Material type:
BookEdition: 4th ed.Description: xx, 587p.ISBN: 0072823739.Subject(s): Service industries -- Management -- Service industries -- Management
| Item type | Current location | Call number | Copy number | Status | Date due | Barcode |
|---|---|---|---|---|---|---|
Book
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Main Library On Shelf | HD 9980.5 FIT 2004 (Browse shelf) | 1 | Available | 33729005827907 | |
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Book
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Main Library On Shelf | HD 9980.5 FIT 2004 (Browse shelf) | 2 | Available | 33729005827964 | |
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Book
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Main Library On Shelf | HD 9980.5 FIT 2004 (Browse shelf) | 3 | Available | 33729005828012 | |
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Book
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Main Library On Shelf | HD 9980.5 FIT 2004 (Browse shelf) | 4 | Available | 33729005828020 |
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