University Of Zambia Online Public Access Catalogue
Zulu, Osia.
The effect of customer service representatives on competitive advantage at multichoice Zambia/ Osia Zulu. - Lusaka: The University of Zambia, 2023. - x, 57 pages: illustrations.
Master of Business Administration.
Includes bibliographical reference and index.
Customer relations
Customer services
Customer services--Management
Customer loyalty
The effect of customer service representatives on competitive advantage at multichoice Zambia/ Osia Zulu. - Lusaka: The University of Zambia, 2023. - x, 57 pages: illustrations.
Master of Business Administration.
Includes bibliographical reference and index.
Customer relations
Customer services
Customer services--Management
Customer loyalty