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Mwanakasale, Hanhumo. P

Analysis of the effectiveness of conflict resolution techniques in workplaces: a case study of Ndola city council/ Hanhumo P. Mwanakasale - Lusaka: The University of Zambia, 2016. - vi, 53 pages [ and other various pages]: illustrations.

Master of science in peace, leadership and conflict resolution.

Includes bibliographical references.


Conflict management
Dispute resolution (Law)
Conflict management--Case studies
Mediation--Workplaces