University Of Zambia Online Public Access Catalogue
Nachiweza, Matildah
Customer involvement in new product development (NPD) towards enhancing customer satisfaction: a case of Zambia national building society / Matildah Nachiweza. - Lusaka: The University of Zambia, 2023. - xiv, 98 pages: illustrations.
Includes bibliographical references.
Customer services--Management.
Customer satisfaction
Customer involvement in new product development (NPD) towards enhancing customer satisfaction: a case of Zambia national building society / Matildah Nachiweza. - Lusaka: The University of Zambia, 2023. - xiv, 98 pages: illustrations.
Includes bibliographical references.
Customer services--Management.
Customer satisfaction