University Of Zambia Online Public Access Catalogue
Muchimba, Chrislay Michelo
Effect of service quality on customer satistifaction : a case of ZANACO Bank / Chrislay Michelo Muchimba - Lusaka : The University of Zambia, 2024. - xi, 58 pages : illustrations.
Includes bibliographical references.
Banks and banking--Customer services
Consumer satisfaction
Effect of service quality on customer satistifaction : a case of ZANACO Bank / Chrislay Michelo Muchimba - Lusaka : The University of Zambia, 2024. - xi, 58 pages : illustrations.
Includes bibliographical references.
Banks and banking--Customer services
Consumer satisfaction