University Of Zambia Online Public Access Catalogue
Mumbati, Cheryl Chungu
Strategies for improving service delivery at the road transport and safety agency (RATSA) / Cheryl Chungu Mumbati - Lusaka : The University of Zambia, 2024. - xiii, 68 pages : illustrations.
Includes bibliographical references
Service delivery strategies
Service delivery--RTSA
Service delivery--Public sector
Strategies for improving service delivery at the road transport and safety agency (RATSA) / Cheryl Chungu Mumbati - Lusaka : The University of Zambia, 2024. - xiii, 68 pages : illustrations.
Includes bibliographical references
Service delivery strategies
Service delivery--RTSA
Service delivery--Public sector