University Of Zambia Online Public Access Catalogue
Training for quality
- Emerald
- Quarterly
- Vol.5, No. 4. 1997
Considers the relationships between ISO 9000, TQM and business performance. Argues that the correlation between ISO 9000 and success is still weak, and that many organizations still have difficulty reconciling the apparent conflict between the “compliance” philosophy of ISO 9000, and the strong innovative demands of TQM
0968-4875
--Management science and operation
https://www.emerald.com/insight/publication/issn/0968-4875
Considers the relationships between ISO 9000, TQM and business performance. Argues that the correlation between ISO 9000 and success is still weak, and that many organizations still have difficulty reconciling the apparent conflict between the “compliance” philosophy of ISO 9000, and the strong innovative demands of TQM
0968-4875
--Management science and operation
https://www.emerald.com/insight/publication/issn/0968-4875